Customer Service
Operations Data Analyst HPS
Pune, Maharashtra, India

Pune Recruitment Job Description

Requisition Overview

Job Title:

Operations Data Analyst HPS


Market Operations (120)

# of years of required experience:


Work Location:

Pune or Remote

Shift position will be required to work (if applicable):

Please specify shift time

Some overlap with US hours preferred


Job Description

It’s Time For A Change…

Your Future Evolves Here


Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving power that brings us to work each day. We believe in embracing new ideas, testing ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference in everything from scrubs to jeans.


Are we growing? Absolutely. We have seen about 30% average growth over the last three years. Are we recognized? Definitely. We were named one of “Becker’s 150 Great Places to Work in Healthcare” in 2016, 2017, 2018 and 2019 and are proud to be recognized as a leader in driving important Diversity and Inclusion (D&I) efforts: Evolent achieved a 95% score on its first-ever submission to the  Human Rights Campaign's Corporate Equality Index, was named on the Best Companies for Women to Advance List 2020 by, and we publish an annual Diversity and Inclusion Annual Report to share our progress on how we’re building an equitable workplace. We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.



Position summary


Evolent Health is looking for a Data Analyst to join the Market Operations team. The Data Analyst is a key member of the Market Operations team supporting problem identification and resolution, data analyses, process improvements, and more. This person will work closely with key client dedicated team members across functional areas within Evolent to ensure integrity of the data, systems, and processes specific to the client. This position requires attention to detail, ability to work in a team environment, strong multi-tasking skills, advanced analytical thinking ability, along with strong computer skills.


Essential functions


  • Detailed analysis and management of issues generated by the client related to existing processes across functional areas, including claims, configuration, provider maintenance, enrollment, and others to identify risks, gaps, and necessary updates
  • Coordinate and engage in root cause analysis, remediation, and analytical problem solving on complex, multi-functional issues
  • Lead and track issue resolutions projects end to end, including documentation and presentations as appropriate
  • Develop, generate, and review numeric/anecdotal data, synthesize findings for key stakeholders
  • Conduct research, investigate workflows, business procedures, and recommend changes
  • Perform ad-hoc analysis for Market Operations team as requested
  • Other duties as assigned.

Academic Qualification

  • Bachelor’s degree


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position primarily works in a climate controlled based setting. The noise level and the work environment are moderately quiet. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines


Physical demand:

Include the physical demands of the job, including bending, sitting, lifting and driving.  For example, while performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.  


Why Join Evolent?

Named among Forbes’ 2014 America’s Most Promising Companies and Glassdoor’s 2015 Best Places to Work, Evolent provides an opportunity to work with top talent in an organization committed to career development. While we come from a variety of backgrounds, we pursue a singular mission: to change the health of the nation by changing the way health care is delivered





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